Services Overview

Here's how we go above and beyond for you.

24/7 Crisis Hotline Support

Access Joffe’s expert team anytime, anywhere for real-time guidance and coaching during a school-based emergency or developing crisis.

100+ Premium Video Courses

Get unlimited access to Joffe’s full library of professional trainings, certification courses, and expert-led webinars on safety and preparedness.

Downloadable Resources

You get access to downloadable templates, checklists, and more, which is all designed to ensure you have the parameters to build a safe ecosystem.

Neighborhood Trend Reports

Stay ahead of emerging risks with toolkits, reports, and trainings on the latest safety trends impacting schools—updated and delivered in real time.

Annual Emergency Procedure Review

Our experts conduct a detailed review of your emergency plans, offering clear insights and improvements to keep your school crisis-ready.

Leader Network Community

Join a community of school leaders and safety professionals to share ideas, ask questions, and gain real-world insights from trusted peers.

GETS/WPS Emergency Communication

Gain priority access for landline and wireless communication during critical incidents, ensuring your team stays connected when it matters most.

Talk With Our Team

Schedule a call to learn more about the Joffe Base Membership.

Schedule a Call

Frequently Asked Questions

You can have up to 5 users on each account. If you would like additional seats, you may ask a representative to add additional seats at an added cost.

The Base Membership includes: 

  • 24/7 Crisis Hotline support
  • 100+ premium training courses and webinars
  • Downloadable templates, checklists, and toolkits
  • Annual emergency plan review
  • Access to our Leader Network Community
  • Ongoing coaching from Joffe experts
  • Joffe Monthly newsletter


The Free Membership includes:

  • Limited on-demand resources
  • Joffe Monthly newsletter.

Your Joffe Base Membership lasts exactly 1 year from the date of purchase. 

Before the end of the year membership, you’ll receive renewal reminders well in advance. If you choose not to renew, you’ll retain access to free Joffe Academy resources, but premium content, hotline access, and all other included Base Membership benefits will pause.

The Membership is built for schools, districts, and educational organizations looking to improve their safety systems, strengthen response plans, and provide staff with continuous, expert-led training and support.

Yes! You can upgrade your Free Membership to a Base Membership at any time to unlock additional benefits like onsite support, live drills, or advanced audits. Our team will walk you through the process and timeline.

Call whenever you’re facing a situation that impacts safety, health, or emergency operations — whether it’s a developing threat, weather emergency, medical crisis, or security concern. If you’re unsure, call. We’ll help determine next steps.

The hotline is available exclusively to Joffe Members and authorized school personnel designated in your membership plan (e.g., heads of school, safety leads, operations directors).

You’ll be connected to a Joffe expert who will gather key information, help assess the situation, and provide real-time guidance on immediate actions, communication, and coordination with first responders or internal teams.

911 connects you to local emergency services. The Joffe Hotline connects you to your dedicated crisis management partner — professionals who understand your school, your plan, and how to coordinate effectively with emergency responders.

Absolutely. While the hotline prioritizes active emergencies, we’re also here for consultation and preparedness questions — such as clarifying a protocol or discussing potential risks.

No. As a Joffe Member, you have unlimited access to the hotline whenever you need real-time support.

You can reach our team anytime at [email protected] or through your membership portal. We respond promptly during business hours and route urgent concerns to the right experts.

Our content is reviewed and refreshed regularly throughout the year to reflect evolving best practices, regulations, and real-world lessons from schools nationwide.

Yes. Joffe follows strict confidentiality and data-security protocols. Any information shared through consultations or hotline calls is protected and never disclosed externally.

This section is rich text and allows you to add some formatting, bullet lists and maybe even images. It it in areas where you may have multiple paragraphs and where you want to add style

Now gow ahead and delete this placeholder text and put in your own

Yes — we proudly serve all types of K-12 schools, as well as districts, higher-education campuses, and event organizations.

We combine decades of hands-on emergency management experience with a people-first approach — partnering with schools not just to prepare, but to build confidence, connection, and long-term readiness.