Expert safety guidance for the moments you can't schedule.
A 24/7 expert crisis hotline*, neighborhood trend report, 100+ trainings, priority emergency communication, and an exclusive leader network. All in one Membership.
24/7 Crisis Hotline
When something is happening, one call gets you a real Joffe safety expert. No phone trees. No long holds. Just a calm, experienced voice ready to walk you through what to do next.
Neighborhood Trend Report
A complete report on what's happening near your campus. Threat patterns, local incidents, and neighborhood activity translated into context your team can actually act on.
Priority Emergency Communication
Membership includes enrollment in GETS and WPS, the federal programs that give priority access to landline and wireless networks during emergencies, so your calls go through when commercial networks are saturated.
100+ Trainings & Webinars
Joffe's full library of expert-led trainings and webinars, on-demand for your named Members. Built specifically for K-12, taught by people who've handled the calls.
Exclusive Leader Network & Resources
A members-only community of K-12 safety leaders who actually pick up the phone for each other. Share playbooks, ask the awkward questions, and learn from peers facing the same challenges. Plus downloadable templates and checklists from the Joffe team.
A real expert. Every time you call.
Whether it's 2 p.m. or 2 a.m., when something is happening at your school, you call one number. A Joffe safety expert picks up.
No phone trees. No long holds. Just a calm, experienced voice who has handled hundreds of these calls before, ready to walk you through what to do next.
Of course, the best crisis response starts before the call. Your neighborhood trend report is how Joffe Members build a prepared response, so when something does happen, you are not starting from scratch.
Crisis doesn't keep business hours. Neither do we.
Meet your crisis partner.
A one minute overview of how Joffe Membership works, and what it feels like to have someone on your side before, during, and after a crisis.
Whatever lands on your desk, we've been through it.
There's no one-size-fits-all solution for every crisis. That's why you can count on Joffe Membership to provide real experts with real experience to guide you through any of them, calmly, clearly, in real time.
A prepared response starts long before a crisis. Every Membership includes video courses, family communication templates, and tabletop scenarios so your team knows exactly what to do and who to call before anything happens.
Everything you need to prevent, prepare, and respond.
Joffe Membership is built around one promise. You are never alone when it counts.
24/7 Crisis Hotline*
A real Joffe safety expert picks up, every time. The number you call when something is happening right now.
Neighborhood Trend Report
A complete report on threats and patterns around your campus, giving your team clear context on neighborhood activity and local risk before anything happens.
100+ Trainings & Webinars
On-demand access to Joffe's full library of expert-led trainings and webinars for your named Members, built specifically for K-12.
Priority Emergency Communication
GETS and WPS enrollment, giving your team priority access on landline and wireless networks when commercial lines are saturated.
Exclusive Leader Network
A members-only peer community of school safety leaders, plus downloadable playbooks, checklists, and planning templates.
Software can log a drill. We're on the call when Tuesday afternoon doesn't go as planned.
When a crisis hits, you don't need a process. You need a person. Someone who has stood where you're standing, handled hundreds of calls like yours, and can think with you while everything is moving fast.
That's what Joffe Membership is built on. A relationship, not a platform.
What Joffe Membership is, and what it isn't.
A Membership won't make crises go away. What it does is make sure that when a crisis happens, your team isn't facing it alone, and that you've done the work to prevent the ones you can.
It's the right starting point for most K-12 schools. For schools that need a year-round dedicated safety partner, on-site visits, document development, and custom training, that's a Joffe Partnership (which includes Membership).
Schools we stand beside.
What safety leaders across the country say about working with Joffe.
Get Covered Today
Our comprehensive Membership prepares schools to prevent, prepare for, and respond to crises.
- 24/7 Crisis Hotline*
- Priority Emergency Communication (GETS/WPS)
- Neighborhood Trend Report
- 100+ Trainings & Webinars
- Exclusive Leader Network
- Virtual Onboarding Session
- Up to 5 Users per School
- 24/7 Crisis Hotline*
- Priority Emergency Communication (GETS/WPS)
- Neighborhood Trend Report
- 100+ Trainings & Webinars
- Exclusive Leader Network
- Virtual Onboarding Session
- Up to 5 Users per School
Still have questions? Schedule a call with our team.
Joffe Membership and Joffe Partnership, side by side.
Membership gets you covered. Partnership gets you implemented. Every Partnership package includes Membership.
Joffe Membership
From $250 / month · $2,500 / year
Your year-round safety baseline. Built for K-12 schools.
- ✓ 24/7 Crisis Hotline with a real Joffe expert*
- ✓ Neighborhood Trend Report
- ✓ 100+ trainings & webinars (for your Member seats)
- ✓ Priority Emergency Communication (GETS/WPS)
- ✓ Exclusive Leader Network
- ✓ Virtual onboarding session
- ✓ Up to 5 users per school
- × Dedicated, year-round safety partner
- × On-site visits & live training
- × Custom safety plan & document development
- × Behavioral threat assessment & risk programs
Joffe Partnership
Custom quote
Everything in Membership, plus a dedicated safety partner who shows up on-site.
- ✓ Everything in Membership, included.
- ✓ Dedicated Joffe Safety Partner, year-round
- ✓ Document development (safety plans, ICS, drills)
- ✓ Coaching & implementation support
- ✓ Live safety training, virtual or on-site
- ✓ Semi-annual progress reports & goal tracking
- ✓ Behavioral threat assessment programs
- ✓ Annual on-site visits (Teach / Help / Do tiers)
Not sure which is right for your school?
If you want a year-round dedicated safety partner, on-site visits, and custom plans, Partnership is where to go. If you're starting your safety foundation, Membership is the right first step, and you can grow into Partnership when you're ready.
Talk it through with our teamFrequently Asked Questions
How many users can be under one Joffe Membership Account?
You can have up to 5 users on each account. If you would like additional seats, you may ask a representative to add additional seats at an added cost.
What's the difference between the Joffe Membership and Free Resources?
The Joffe Membership includes:
- 24/7 Crisis Hotline support
- 100+ premium training courses and webinars
- Downloadable templates, checklists, and toolkits
- Access to our Leader Network Community
- Ongoing coaching from Joffe experts
- Joffe Monthly newsletter
The Free Membership includes:
- Limited on-demand resources
- Joffe Monthly newsletter
- Access to Live Webinars
- Access to School Blogs
How long does a Joffe Membership last?
Your Joffe Membership lasts exactly 1 year from the date of purchase.
Before the end of the year membership, you'll receive renewal reminders well in advance. If you choose not to renew, you'll retain access to free Joffe Academy resources, but premium content, hotline access, and all other included Base Membership benefits will pause.
Who is the Membership designed for?
The Membership is built for schools, districts, and educational organizations looking to improve their safety systems, strengthen response plans, and provide staff with continuous, expert-led training and support.
What does virtual onboarding include?
Every Joffe Membership starts with a personalized onboarding call with a Joffe safety expert. Your call includes a walkthrough of your neighborhood threat report specific to your location, crisis hotline setup and a tutorial on how and when to use it, and a preview of Joffe Academy with an explanation of how to access your resources.
Is Joffe Membership included with Partnership?
Yes. Every Joffe Partnership package includes Joffe Membership. When you partner with Joffe at any level, you get all the Membership benefits (hotline, trend reports, trainings, leader network, priority emergency comms) plus dedicated, year-round, on-site support tailored to your school.
See the side-by-side breakdown further up this page.
Do you offer more extensive hands-on packages for schools?
Yes, our Partnership levels include site visits, document development, custom recorded trainings, behavioral threat assessment programs, and a dedicated safety partner who shows up year-round.
If you'd like to learn more, please schedule a quick call.
When should we call the hotline?
Call whenever you're facing a situation that impacts safety, health, or emergency operations, whether it's a developing threat, weather emergency, medical crisis, or security concern. If you're unsure, call. We'll help determine next steps.
Who can use the hotline?
The hotline is available exclusively to Joffe Members and authorized school personnel designated in your membership plan (e.g., heads of school, safety leads, operations directors).
What happens when we call?
You'll be connected to a Joffe expert who will gather key information, help you assess the situation, and provide real-time guidance on immediate actions, internal team communication, and what to do next.
Note: coordination directly with first responders on your behalf is part of our Partnership crisis response packages, not standard Membership.
Is the Joffe Crisis Hotline a replacement for 911?
No. Always call 911 for life-threatening emergencies that require an immediate police, fire, or medical response. The Joffe Crisis Hotline is a school-safety expert line that helps you navigate what to communicate, who else to call, and what your next steps should be, working alongside first responders, not in place of them.
How is the hotline different from calling 911?
911 connects you to local emergency services. The Joffe Hotline connects you to a school-safety expert, who can help you think through what to communicate, who to call, and what your next move should be while you wait for or work with first responders.
Can we call for guidance outside of a live crisis?
Absolutely. While the hotline prioritizes active emergencies, we're also here for consultation and preparedness questions, such as clarifying a protocol or discussing potential risks.
Is there a limit to how often we can call?
No. As a Joffe Member, you have unlimited access to the hotline whenever you need real-time support.
How do I contact Joffe if I need general support?
You can reach our team anytime at [email protected] or through your membership portal. We respond promptly during business hours and route urgent concerns to the right experts.
How often are resources and trainings updated?
Our content is reviewed and refreshed regularly throughout the year to reflect evolving best practices, regulations, and real-world lessons from schools nationwide.
Is my school's information kept private?
Yes. Joffe follows strict confidentiality and data-security protocols. Any information shared through consultations or hotline calls is protected and never disclosed externally.
Does Joffe work with public, private, and charter schools?
Yes, we proudly serve all types of K-12 schools, as well as districts, higher-education campuses, and event organizations.
What makes Joffe different from other school safety providers?
We combine decades of hands-on emergency management experience with a people-first approach, partnering with schools not just to prepare, but to build confidence, connection, and long-term readiness.